THE OUD

Shipping

Rawalpindi & Islamabad 1-3 working days other City 4-5 working days
Order before 11.30am and your order will be dispatched on the same working day
(Mon-Fri excluding public holidays).

Returns & Exchanges

If you're not satisfied with your purchase, you can request an exchange or a full refund. To qualify, the items must be returned in their original condition and packaging.
Once we receive your package, we’ll refund the purchase price within 14 business days. Refunds will be issued to the original payment method.
To proceed, please include your reason for the return or exchange. Keep in mind that all returned products must adhere to our Returns Policy, arriving in their original
condition with complete packaging.

Damaged or Defective Products

If you receive a damaged or defective product, or an item that does not match your order, we are here to assist you.
Please notify us as soon as possible so we can promptly resolve the issue.
You can choose to exchange the item or receive a full refund, depending on your preference.
All returns must comply with our Returns Policy, and the item should be in its original packaging.